Customer support information
The Site is not intended for individuals under the age of [INSERT AGE]. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
[INCLUDE THE FOLLOWING SECTION IF YOUR STORE IS LOCATED IN OR IF YOU HAVE CUSTOMERS IN EUROPE]
Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:
[INCLUDE ALL THAT APPLY TO YOUR BUSINESS]
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.
We [DO/DO NOT] engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.
Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.
Services that include elements of automated decision-making include:
[INCLUDE THE FOLLOWING SECTION ONLY IF YOU SELL PERSONAL INFORMATION, AS DEFINED BY THE CALIFORNIA CONSUMER PRIVACY ACT]
Our Site sells Personal Information, as defined by the California Consumer Privacy Act of 2018 (“CCPA”).
[INCLUDE FOLLOWING SECTION IF YOUR STORE IS LOCATED IN OR IF YOU HAVE CUSTOMERS IN EUROPE]
If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below [OR INSERT ALTERNATIVE INSTRUCTIONS FOR SENDING ACCESS, ERASURE, CORRECTION, AND PORTABILITY REQUESTS].
Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
[INCLUDE FOLLOWING SECTION IF YOUR BUSINESS IS SUBJECT TO THE CALIFORNIA CONSUMER PRIVACY ACT]
If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below [OR INSERT ALTERNATIVE INSTRUCTIONS FOR SENDING ACCESS, ERASURE, CORRECTION, AND PORTABILITY REQUESTS].
If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
We use the following cookies to optimize your experience on our Site and to provide our services.
|_ab||Used in connection with access to admin.|
|_secure_session_id||Used in connection with navigation through a storefront.|
|cart||Used in connection with shopping cart.|
|cart_sig||Used in connection with checkout.|
|cart_ts||Used in connection with checkout.|
|checkout_token||Used in connection with checkout.|
|secret||Used in connection with checkout.|
|secure_customer_sig||Used in connection with customer login.|
|storefront_digest||Used in connection with customer login.|
|_shopify_u||Used to facilitate updating customer account information.|
|_landing_page||Track landing pages|
|_orig_referrer||Track landing pages|
|_shopify_sa_p||Shopify analytics relating to marketing & referrals.|
|_shopify_sa_t||Shopify analytics relating to marketing & referrals.|
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at email@example.com or by mail using the details provided below:
Jl. Pantai Batu Bolong No.56, Canggu, Kec. Kuta Utara, Kabupaten Badung, Bali 80351
Last updated: [March 8, 2023]
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: [ADD CONTACT INFORMATION OR WEBSITE FOR THE DATA PROTECTION AUTHORITY IN YOUR JURISDICTION. FOR EXAMPLE: https://ico.org.uk/make-a-complaint/]
By accessing or using the Service or purchasing or using products or services through the Love Anchor Site, you acknowledge and agree to be bound by these terms (the “Agreement”) as follows:
These Terms of Service have been executed and delivered by you and constitute a valid and binding agreement between you and Love Anchor, enforceable against you in accordance with their terms.
If you are under 18, your parent or guardian must enter into this Agreement on your behalf, and will be responsible for your use of and access to the Service; this includes financial responsibility for any items you purchase through the Service.
Any use or access to the Service by anyone under 13 is strictly prohibited and in violation of this Agreement. If you are under 13, please do not attempt to register for the Service or send any information about yourself to us, including your name, address, telephone number, or email address. If we learn that we have collected personal information from anyone under age 13 without verification of parental consent, we will delete that information as quickly as possible.
You shall establish and use your access on the Love Anchor Site, and purchase and use the products and services available through the Love Anchor Site, in strict compliance with these Terms of Service and all applicable laws, rules and regulations (collectively, “Laws”). All calls, emails and other communications between you and Love Anchor may be recorded. By subsequently using this site, you agree to abide by each of those terms and conditions of service.
You acknowledge that all of the information, data and other materials you provide to Love Anchor are true, accurate, current, and complete.
including payment and delivery of goods, and any other terms (such as warranties) are solely between you and such advertisers. You agree that Love Anchor shall not be responsible for any loss or damage of any sort relating to your dealings with such advertisers.
You agree to defend, indemnify and hold harmless Love Anchor and its subsidiaries, agents, licensors, managers, and other affiliated companies, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees) arising from:
(i) your use of and access to the Service, including any data or content transmitted or received by you;
(ii) your violation of any term of this Agreement, including without limitation to your breach of any of the representations and warranties you make in this Agreement;
(iii) your violation of any third-party right, including without limitation any right of privacy or Intellectual Property Rights;
(iv) your violation of any applicable law, rule or regulation.
The Service and any Product or Service you may purchase through the Service are provided on an “as is” and “as available” basis. Use of the Service is at your own risk. To the maximum extent permitted by applicable law, The Service and the Products are provided without warranties of any kind. whether expressed or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
Without limiting the forgoing, Love Anchor, its subsidiaries, and its licensors do not warrant that the content is accurate, reliable or correct; that the service or the products will meet your requirements; that the service will be available at any particular time or location, uninterrupted or secure; that any defects or errors will be corrected; or that the service is free of viruses or other harmful components. Any content downloaded or otherwise obtained through the use of the Service is downloaded at your own risk and you will be solely responsible for any damage to your computer system or loss of data that results from such download or your use of the Service.
Love Anchor does not warrant, endorse, guarantee, or assume responsibility for any Product or Service advertised or offered by a third party through the Love Anchor Service or any hyperlinked website or service, and Love Anchor will not be a party to or in any way monitor any transaction between you and third-party providers of Product or Services.
Limitation of Liability
To the maximum extent permitted by applicable law, in no event shall Love Anchor, its affiliates, agents, directors, employees, suppliers or licensors be liable for any direct, indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data or other intangible losses, that result from the use of, or inability to use, this service or any product. Under no circumstances will Love Anchor be responsible for any damage, loss or injury resulting from hacking, tampering or other unauthorised access or use of the service or your account or the to any principles of conflicts of laws. If any provision of these Terms of Service is determined to be inconsistent and contrary to such laws, such provision shall be therefore null and void or unenforceable, with all other provisions remaining in full force and effect.
Any disputes or discrepancies which arise in relation to the use of this Site shall be settled amicably. In the event such disputes or discrepancies could not be settled amicably, the parties hereby agree to settle such disputes or discrepancies through the District Court of Denpasar.
Modification of Terms of Service
You acknowledge and agree that Love Anchor may, in its sole discretion, modify, add or remove any portion of these Terms of Service at any time and in any manner by posting revised Terms of Service on the Site. You may not amend or modify these Terms of Service under any circumstances. It is your responsibility to check periodically for any changes we make to the Terms of Service. Your continued use of this Site after any changes to the Terms of Service means you accept the changes.
You may not assign these Terms of Service (or any rights, benefits or obligations hereunder) by operation of law or otherwise without the prior written consent of Love Anchor, which may be withheld at Love Anchor’s sole discretion. Any attempted assignment that does not comply with these Terms of Service shall be null and void. Love Anchor may assign the Terms of Service, in whole or in part, to any third party in its sole discretion.
Effect of Termination/Survival of Selected Provisions
Notwithstanding the expiration or earlier termination of any general legal principles to the contrary, any provision of these Terms of Service that impose or contemplate continuing obligations or rights of a party will survive expiration or termination of these Terms of Service.
Effective Date February 1st, 2020.
We use Rupiah (IDR), the currency of Indonesia, for any payment and/or charge onto your credit card. Prices shown in the Site may be displayed in a foreign currency but we will use Rupiah (IDR) as the transaction price charged instead based on the conversion rate of such foreign currency into Rupiah (IDR) applicable in our bank.
Trademarks and Copyrights
The trademarks, logos and service marks (“Marks”) displayed on the Site are the property of Love Anchor or its licensors or content providers, or other parties. Users or any parties acting on their behalf are prohibited from using any Marks for any purpose including, but not limited to, use as meta tags on other pages or Site without the written permission of Love Anchor or such third party whom may own the Marks. You may not use frames or utilise framing techniques or technology to enclose any content included on the Site without Love Anchor’s express written consent. Further, you may not utilise any Site content in any meta tags or any other “hidden text” techniques or technologies without Love Anchor’s express written consent. All content (including any software programs) available on or through the Site is protected by copyright, trademark and other applicable Republic of Indonesia and foreign laws.
Love Anchor shall be excused from performance under the Terms of Service, to the extent it is prevented from or delayed from performing, in whole or in part, as a result of an event or series of events caused by or resulting from (1) weather conditions or other elements of nature or acts of God, (2) acts of war, acts of terrorism, insurrection, riots, civil disorders or rebellion, (3) quarantines or embargoes, (4) labour strikes, (5) changes in the applicable laws and regulations or specified policy by the Government of the Republic of Indonesia, or (6) other causes beyond the reasonable control of Love Anchor. In the event that Love Anchor is temporarily unable to ship to you a purchased item because of such an event, Love Anchor will give you the option of deferring shipment or receiving a refund of your charges.
Third Party Links
To the maximum extent permitted by applicable law, Love Anchor assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content available on or through the service; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service or any product; (iii) any unauthorised access to or use of our secure servers and/or any and all personal information stored therein; (iv) any interruption or cessation of transmission to or from the service; (v) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our service by any third party; (vi) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the service; and/or (vii) user content or the defamatory, offensive, or illegal conduct of any third party.
This limitation of liability section applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if Love Anchor has been advised of the possibility of such damage. The foregoing limitation of liability shall apply to the fullest extent permitted by law in the applicable jurisdiction.
The Service is controlled and operated from our facilities in Indonesia. Love Anchor makes no representations that the Service is appropriate or available for use in other locations. Those who access or use the Service from other jurisdictions do so at their own volition and are entirely responsible for compliance with all applicable Republic of Indonesia and local laws and regulations, including but not limited to export and import regulations. You represent and warrant you are not located in a country embargoed by the Republic of Indonesia or that has been designated by the Indonesian government as a “terrorist-supporting” country, and that you are not a foreign person or entity blocked or denied by the Indonesian government or otherwise listed on any Indonesian government list of prohibited or restricted parties. Unless otherwise explicitly stated, all materials found on the Service are solely directed to individuals, companies, or other entities located in Indonesia.
These Terms of Service constitute the entire agreement of between you and Love Anchor regarding the specific matters herein, and all prior agreements, letters, proposals, discussions and other documents regarding the matters herein are superseded and merged into these Terms of Service.
If any provision of these Terms of Service enforceability of the remaining provisions shall not in any way be affected or impaired thereby, and such provision shall be deemed to be restated to reflect the parties’ original intentions as nearly as possible in accordance with applicable laws.
Governing Law and Jurisdiction
If you choose to access this Site from outside of Indonesia, you do so on your own initiative and are responsible for compliance with applicable local laws. These Terms of Service will be governed by and construed in accordance with the laws of Indonesia, without giving effect